UPSC Prelims 2026 CSAT Paper II · Q72 / 72 Interpersonal & Communication Skills medium

Match List-I with List-II and select the answer using the code given below the Lists : List-I (Relationship category) A. Between cricket captain and team members B. Between judge and lawyers in court C. Between Vice Chancellor and Deputy Registrar D. Between peers and coworkers List-II (Communication type) 1. Informal and firm 2. Informal and open-ended 3. Formal and open-ended 4. Formal and firm Code :

  1. (a) A-1, B-3, C-4, D-2
  2. (b) A-1, B-4, C-3, D-2 ✓ UPSC's answer
  3. (c) A-2, B-4, C-3, D-1
  4. (d) A-2, B-3, C-4, D-1

Why the answer is (b)

• A. A cricket captain talks to the team informally but must give firm instructions: informal and firm (1).

• B. A judge and lawyers in court communicate formally and the judge's orders are final: formal and firm (4).

• C. A Vice Chancellor and a Deputy Registrar work through formal channels, but their discussions are open-ended: formal and open-ended (3).

• D. Peers and coworkers talk informally and openly: informal and open-ended (2). A-1, B-4, C-3, D-2: (b).

Why the other options are wrong

(a) A-1, B-3, C-4, D-2
Court communication is formal and firm, not open-ended (B-4, not B-3).
(c) A-2, B-4, C-3, D-1
Captain–team talk is firm, and peer talk is open-ended, not firm.
(d) A-2, B-3, C-4, D-1
Captain–team talk is firm (A-1) and court talk is firm (B-4).

Asked in the CSAT Paper II of the UPSC Civil Services Preliminary Examination 2026, held on 24 May 2026. Question and answer key: Union Public Service Commission. Explanation: UPSC Answer Check.

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