Management 2023 Paper II 50 marks Critically examine

Paper II — Q6

(a) (i) "The role of Board of Directors is to govern and not to manage." Comment on the statement and bring out the elements of…

(a)
(i)

"The role of Board of Directors is to govern and not to manage." Comment on the statement and bring out the elements of Corporate Governance by citing examples. 5 marks

(ii)

How does the Public Distribution System (PDS) contribute to guaranteeing food security and eradicating poverty ? Also, discuss the goals of PDS. 10 marks

(b)
(i)

Critically examine the liability clauses of the Consumer Protection Act. Discuss the legal framework for holding producers and sellers liable for faulty goods and the remedies available to consumers. 10 marks

(ii)

Analyse the New Industrial Policy clauses that support environmental preservation and sustainable growth. Discuss the programmes launched to encourage a business to adopt environment friendly practices. 5 marks

(c)
(i)

Examine the legal aspects of cyber security. Discuss the legal obligations of organisations in implementing cyber security measures. 10 marks

(ii)

Examine the present policies of the Government of India for promoting Small-Scale Industries in the light of upcoming competition from large, domestic and multinational companies. 10 marks

हिंदी में प्रश्न पढ़ें
(a)
(i)

"निदेशक मंडल की भूमिका संचालित करने की है न कि प्रबंध करने की।" इस कथन पर टिप्पणी कीजिए एवं उदाहरण देकर निगमित शासन (कॉर्पोरेट गवर्नेंस) के तत्वों को उजागर कीजिए। 5

(ii)

सार्वजनिक वितरण प्रणाली (पी.डी.एस.), खाद्य सुरक्षा की गारंटी देने में तथा गरीबी उन्मूलन में किस प्रकार योगदान करती है ? सार्वजनिक वितरण प्रणाली के लक्ष्यों की भी चर्चा कीजिए। 10

(b)
(i)

उपभोक्ता संरक्षण अधिनियम के दायित्व खंडों (क्लॉजों) का आलोचनात्मक परीक्षण कीजिए। खराब वस्तुओं की बिक्री के लिए निर्माता एवं विक्रेता को जिम्मेदार ठहराने वाले विधिक ढांचे तथा उपभोक्ता को उपलब्ध उपायों की चर्चा कीजिए। 10

(ii)

नई औद्योगिक नीति के उन खंडों (क्लॉजों) का विश्लेषण कीजिए जो कि पर्यावरणीय संरक्षण एवं धारणीय संवृद्धि को सहारा देते हैं। व्यवसाय को पर्यावरण अनुकूल प्रथाओं को अपनाने के लिए प्रोत्साहित करने हेतु शुरू किए गए कार्यक्रमों पर चर्चा कीजिए। 5

(c)
(i)

साइबर सुरक्षा के विधिक पहलुओं (एस्पेक्ट्स) का परीक्षण कीजिए। संगठनों द्वारा साइबर सुरक्षा उपायों के क्रियान्वयन के विधिक दायित्वों की चर्चा कीजिए। 10

(ii)

बृहत्, घरेलू तथा बहुराष्ट्रीय कम्पनियों के द्वारा आने वाली प्रतियोगिता के आलोक में लघु उद्योगों को प्रोत्साहित करने वाली भारत सरकार की वर्तमान नीतियों का परीक्षण कीजिए। 10

Q6 of the 2023 UPSC Mains Management Paper II, as printed
The question as printed in the 2023 Management paper

Model answer

Drafted with AI by UPSC Answer Check against this question's marking rubric, to the expected length. UPSC does not publish answers for Mains — this is one way to score well, not an official key. How we build rubrics and answers.

(a)(i) Board of Directors: to govern, not to manage

The statement is largely right. The board sets the company's purpose and strategy, appoints and reviews the chief executive, approves major policies and budgets, oversees risk and compliance, and answers to shareholders. Management runs day-to-day operations within that framework. Mixing the two weakens oversight, as the Satyam scandal of 2009 showed, where a dominant promoter-executive misstated accounts while the board failed to question. Yet governing needs informed engagement: directors cannot be remote, and in small or founder-led firms the line blurs.

The elements of corporate governance are accountability of the board, transparency and disclosure, independent directors and committees (audit, nomination and remuneration, as in Sections 149, 177 and 178 of the Companies Act, 2013), fairness to all shareholders, ethical conduct, risk management and responsibility to stakeholders, including CSR under Section 135.

(a)(ii) The Public Distribution System, food security and poverty

The PDS supplies subsidised foodgrains through fair price shops, with the Food Corporation of India procuring and storing grain at minimum support prices and states distributing it. Under the National Food Security Act, 2013, about two-thirds of the population is entitled to 5 kg of grain per person per month at ₹3, ₹2 and ₹1 a kg for rice, wheat and coarse grains, and the poorest households under Antyodaya Anna Yojana get 35 kg per household. Free grain under PM Garib Kalyan Anna Yojana has been extended for five years from January 2024.

It contributes to food security by guaranteeing access to cereals and by cushioning households from price rise. It reduces poverty by raising real income of the poor, and supports farmers through assured procurement. Reform through Aadhaar seeding, electronic point-of-sale devices and One Nation One Ration Card has reduced leakages and helps migrants.

Its goals are availability of staples at affordable prices, price stability, nutrition support, protection of vulnerable groups and support for farmers. Problems remain in leakage and diversion, targeting errors and the narrow range of foods, so extension to pulses and millets is argued.

(b)(i) The Consumer Protection Act and liability for faulty goods

The Consumer Protection Act, 2019, replacing the 1986 Act, devotes Chapter VI to product liability. A claim lies against the manufacturer for a manufacturing or design defect, a deviation from specification, failure to meet an express warranty, or failure to give adequate warnings or instructions. A product service provider is liable for faulty service, and a seller is liable if it exercised substantial control over the product, altered it, or made an independent warranty, or if the manufacturer cannot be traced. Exceptions include misuse or alteration by the consumer. The Central Consumer Protection Authority can order recall of dangerous goods, refund and discontinuation of unfair trade practice, and can penalise misleading advertisements.

Remedies before the District, State and National Commissions include repair or replacement, refund, compensation, and punitive damages, and mediation is available.

A critical view: the strengths are that liability does not depend on proving negligence, jurisdiction by value is simple, e-filing is allowed and the authority acts for the class. The weaknesses are that the consumer must still prove the defect and the harm, litigation is slow, commissions are short of staff, and awards are often not enforced.

(b)(ii) Industrial policy and environment

Industrial policy since 1991 removed licensing but kept environmental clearance as a condition for polluting industries, supported by the Policy Statement for Abatement of Pollution (1992), the National Environment Policy (2006) and the environmental impact assessment rules. It encouraged cleaner technology, pollution control equipment and waste minimisation.

Programmes to encourage green business include the Eco-mark for green products, ISO 14001 certification, Perform, Achieve and Trade for energy efficiency, extended producer responsibility for plastic and e-waste, the Zero Defect Zero Effect certification for small firms, cleaner-production and common effluent plant support, and carbon market and renewable energy incentives.

(c)(i) Legal aspects of cyber security

The Information Technology Act, 2000 is the main law. It penalises hacking and unauthorised access (Sections 43 and 66), identity theft and cheating by personation (66C and 66D), and attacks on protected systems (70), and makes a body corporate liable to pay compensation if negligent security practice causes loss of sensitive data (43A). It also creates CERT-In under Section 70B. Serious offences also fall under the Bharatiya Nyaya Sanhita, 2023.

Organisations have legal duties. They must keep reasonable security practices, such as ISO 27001, and the CERT-In directions of 2022 require reporting of specified incidents within six hours and retention of logs for 180 days. The Digital Personal Data Protection Act, 2023, whose Rules were notified on 13 November 2025 with obligations phased in over 18 months, requires data fiduciaries to take reasonable security safeguards and report personal data breaches, with penalties up to ₹250 crore. Sectoral regulators add duties, as the Reserve Bank and SEBI do for banks and market entities.

The legal position is therefore a mix of compensation, criminal liability and regulatory compliance, and the gap is in enforcement capacity and clear standards.

(c)(ii) Government policies for small-scale industries amid competition

Small firms now come under the MSME category, whose limits were raised from 1 April 2025 (small: investment up to ₹25 crore and turnover up to ₹100 crore). The MSMED Act, 2006 and Udyam registration give identity and benefits.

Policies include credit through MUDRA, PMEGP and the Credit Guarantee Fund Trust scheme, a public procurement policy reserving 25 per cent of purchases from micro and small enterprises, the Samadhaan portal and income-tax rule on payment within 45 days to counter delayed payments, TReDS for invoice financing, cluster development, technology upgrade and quality support, and Zero Defect Zero Effect certification. Reservation of items for small industries was ended by 2015, and so they now face open competition from large and foreign firms.

The assessment is that credit and procurement help, but small firms need more help with technology, scale, market access and finance. Digital platforms such as GeM and ONDC give market access, but late payment, informality and weak finance still limit them against large companies.

How this answer will be evaluated

Framework: null

What earns full marks: Precise legal/policy references, clear critical analysis, and specific examples.

Evaluation rubric

Each sub-part is marked on its own, against the marks and word limit printed on the paper.

  1. (a)(i) Comment on the statement that the Board of Directors governs and does not manage, and bring out the elements of corporate governance with examples. 5 marks

    comment— context → arguments both sides → judgment → close

    Must cover

    • Board's role versus management's
    • Case for the statement with Satyam
    • Elements: accountability, transparency, independent directors, committees, CSR
    • Judgement

    Loses marks

    • Narrating facts with no position.

    Earns more

    • Marks for both sides, elements and an example.

    Extra mark

    • Companies Act 2013 sections 149, 177, 178, 135.
  2. (a)(ii) Discuss how the PDS contributes to food security and poverty eradication, and its goals. 10 marks

    discuss— intro → 3-4 dimensions → example → balanced close

    Must cover

    • Working of PDS and NFSA entitlements
    • Contribution to food security
    • Contribution to poverty reduction and farmers
    • Goals and remaining problems

    Loses marks

    • One-sided listing.

    Earns more

    • Marks for contribution, goals and balanced limits.

    Extra mark

    • One Nation One Ration Card; e-PoS.
  3. (b)(i) Critically examine the liability clauses of the Consumer Protection Act and the legal framework and remedies for faulty goods. 10 marks

    critique— the claim → its strengths → its weaknesses → your judgment

    Must cover

    • Product liability of manufacturer, service provider and seller
    • Exceptions and CCPA powers
    • Remedies before the commissions
    • Strengths and weaknesses

    Loses marks

    • Attack without acknowledging merits.

    Earns more

    • Marks for the legal framework, remedies and critique.

    Extra mark

    • Chapter VI of the 2019 Act.
  4. (b)(ii) Analyse the industrial policy clauses supporting environmental preservation and the programmes to encourage green business. 5 marks

    analyse— intro → causes → effects → stakeholders/linkages → way forward

    Must cover

    • Environmental clearance and pollution policy
    • Cleaner technology
    • Programmes: Eco-mark, ISO 14001, PAT, EPR, ZED
    • Stakeholders and way forward

    Loses marks

    • Only background.

    Earns more

    • Marks for clauses and programmes.

    Extra mark

    • Policy Statement for Abatement of Pollution 1992.
  5. (c)(i) Examine the legal aspects of cyber security and organisations' legal obligations. 10 marks

    examine— intro → how/why with reasoning → evidence → conclusion

    Must cover

    • IT Act offences and sections 43, 43A, 66, 70B
    • CERT-In directions: six-hour reporting, 180-day logs
    • DPDP Act and Rules: safeguards, breach reporting, penalties
    • Sectoral rules; judgement on enforcement

    Loses marks

    • General description of cyber threats.

    Earns more

    • Marks for legal provisions and organisational duties.

    Extra mark

    • BNS 2023; RBI and SEBI frameworks.
  6. (c)(ii) Examine the Government's present policies for small-scale industries in view of competition from large, domestic and multinational companies. 10 marks

    examine— intro → how/why with reasoning → evidence → conclusion

    Must cover

    • MSME definition and Udyam
    • Credit, procurement, payment support
    • End of reservation and open competition
    • Assessment and gaps

    Loses marks

    • Listing schemes with no examination.

    Earns more

    • Marks for policies and a reasoned assessment.

    Extra mark

    • MSME limits revised from 1 April 2025; GeM and ONDC.
What "Critically examine" is asking you to do

Test the proposition the question puts to you and return a finding on how far it holds. Examine stems carry a claim, or ask whether something has happened, and expect evidence weighed both ways before the extent is stated — often with remedial measures attached. “Critically” is not a section added at the end: name the yardstick you are judging by — the evidence, the stated objective, a constitutional principle, a rival explanation — and let a verdict close each part of the body. Where the question quotes a claim, that verdict must land on the claim itself, accepted, qualified or rejected, and not on the theme in general.

Structure that answers it

Restate the claim as the question frames it → evidence that supports it → evidence that undercuts it → the conditions under which it holds → verdict on how far it stands

Where marks are lost

Merits in one paragraph, demerits in the next, and a conclusion calling for a balanced and holistic approach. That is a survey with the judgement left out and it holds the answer in the middle band. The opposite error is reading “critically” as permission to attack — and with the odd pairings, critically describe or critically explain, the exposition still carries most of the marks, the judgement being a layer on it rather than a substitute for it.

All UPSC directive words, compared →

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