Management 2021 Paper I 50 marks Compulsory Critically evaluate

Paper I — Q1

(a) 'Globalization' seems to be at 'cross-roads' as increasingly large number of countries embrace 'neo-nationalism' based on the…

(a)

'Globalization' seems to be at 'cross-roads' as increasingly large number of countries embrace 'neo-nationalism' based on the doctrine of 'self-reliance'. Briefly explaining the concept of globalization, critically evaluate the impact of growing 'neo-nationalism' on Indian firms and suggest strategic measures for effective management. 10 marks

(b)

What is personality ? How do the big five personality traits predict work behaviour ? 10 marks

(c)

What is strategic human resource management ? Explain how HR practices get aligned with corporate strategies. 10 marks

(d)

Why do organizations differ in their structure and design ? What is the difference between a mechanistic structure and an organic structure ? 10 marks

(e)

What are the variable pay-for-performance plans ? What are the criteria for the success of these plans ? 10 marks

हिंदी में प्रश्न पढ़ें
(a)

'आत्मनिर्भरता' के सिद्धांत पर आधारित 'नवराष्ट्रवाद' को अपनाने वाले देशों की तेजी से बढ़ती संख्या से 'भूमंडलीकरण' 'दोराहे' पर खड़ा प्रतीत होता है । भूमंडलीकरण की संकल्पना को संक्षेप में समझाते हुए भारतीय प्रतिष्ठानों पर 'नवराष्ट्रवाद' के बढ़ते प्रभाव का आलोचनात्मक ढंग से मूल्यांकन कीजिए तथा प्रभावी प्रबंधन के लिए रणनीतिक उपायों का सुझाव दीजिए । 10

(b)

व्यक्तित्व क्या है ? व्यक्तित्व के पांच बड़े लक्षण, कार्य व्यवहार का किस प्रकार से पूर्वानुमान लगाते हैं ? 10 अंक

(c)

रणनीतिक मानव संसाधन प्रबंधन क्या है ? समझाइये कि मानव संसाधन (एच.आर) के आचरण, कंपनी की रणनीतियों के साथ कैसे संरेखित होते हैं । 10

(d)

संगठन अपनी संरचना और प्रारूप में क्यों भिन्न होते हैं ? यांत्रिक संरचना और कार्बनिक संरचना में क्या अंतर है ? 10 अंक

(e)

निष्पादन आधारित चर वेतन योजनाएं क्या हैं ? इन योजनाओं की सफलता के लिए कौन-कौन से मानदंड हैं ? 10 अंक

Q1 of the 2021 UPSC Mains Management Paper I, as printed
The question as printed in the 2021 Management paper

Model answer

Drafted with AI by UPSC Answer Check against this question's marking rubric, to the expected length. UPSC does not publish answers for Mains — this is one way to score well, not an official key. How we build rubrics and answers.

(a) Globalisation at the crossroads: neo-nationalism and Indian firms

Globalisation is the growing integration of national economies through flows of trade, capital, technology, information and people. Neo-nationalism, as in Atmanirbhar Bharat (2020), tariff walls and screening of foreign investment, pushes self-reliance and local production.

Impact on Indian firms: gains include protected domestic markets, incentives under production-linked schemes, a boost to import substitution in electronics, defence and pharmaceuticals, and opportunities for MSMEs. Costs include costlier imported inputs and technology, disrupted supply chains, retaliation against exports, restricted foreign investment and limited economies of scale.

Strategic measures: balance local and global operations, diversify suppliers and markets, build capabilities in technology and design, use trade agreements, partner with global firms and aim to compete globally from a strong home base.

(b) Personality and the Big Five traits

Personality is the relatively stable set of psychological traits through which a person reacts to and interacts with others. The Big Five are: openness to experience, conscientiousness, extraversion, agreeableness and emotional stability (neuroticism).

Conscientiousness is the best predictor of job performance across jobs, through planning, discipline and persistence. Extraversion predicts success in sales and leadership. Openness predicts creativity and learning. Agreeableness predicts cooperation and teamwork but may lower negotiation strength. Emotional stability predicts resilience to stress and lower absenteeism, while neuroticism predicts stress and lower satisfaction. The links vary with the job and situation.

(c) Strategic human resource management and alignment

Strategic HRM is the planning of HR policies and practices so that they support the firm's strategic goals and competitive advantage. Alignment is vertical, with the business strategy, and horizontal, among HR practices.

A firm pursuing cost leadership needs efficiency, tight job design, standard training and performance pay. A differentiator needs creative, skilled people, investment in training, and rewards for innovation. Under growth, hiring and development dominate; under retrenchment, redeployment and cost control. Recruitment, selection, appraisal, rewards and development must therefore be designed to build the behaviours the strategy requires.

(d) Structure and design: mechanistic and organic

Organisations differ because of strategy, size, technology, environment and culture. A stable environment suits a mechanistic structure, a changing one an organic structure (Burns and Stalker).

A mechanistic structure has high specialisation, formalisation and centralisation, a narrow span of control and a rigid chain of command. An organic structure is flat and flexible, with cross-functional teams, wide spans, decentralised decisions, little formalisation and free information flow.

(e) Variable pay-for-performance plans

Variable pay links part of pay to performance: piece-rate wages, merit pay, bonuses, profit sharing, gain sharing and stock options (ESOPs).

For success, they need performance that is measurable and employees can influence, a clear, perceived link between effort and reward, a fair and trusted system, timely and meaningful rewards, a sound communication of the plan, and fit with strategy and culture, while avoiding short-term gaming.

How this answer will be evaluated

Framework: Big Five Personality Traits (OCEAN)

What earns full marks: Applies named frameworks with concrete examples, shows critical analysis, provides strategic recommendations, demonstrates real-world application

Evaluation rubric

Each sub-part is marked on its own, against the marks and word limit printed on the paper.

  1. (a) Explain globalisation, evaluate the impact of neo-nationalism on Indian firms and suggest strategic measures. 10 marks

    critically evaluate— positives → negatives/limits → conditions/safeguards → conclusion

    Must cover

    • Globalisation defined and neo-nationalism or self-reliance explained
    • Balanced impact on Indian firms: gains and costs
    • Strategic measures for effective management

    Loses marks

    • Only positives or only negatives

    Earns more

    • Atmanirbhar Bharat and production-linked incentives as examples

    Extra mark

    • Supply-chain diversification and global-from-home-base strategy
  2. (b) Define personality and explain how the Big Five traits predict work behaviour. 10 marks

    explain— definition/context → points in order → small example → short close

    Must cover

    • Personality defined as stable pattern of traits
    • All five traits named correctly
    • Link of each trait to job behaviour

    Loses marks

    • Myers-Briggs types given instead of the Big Five

    Earns more

    • Conscientiousness as best overall predictor

    Extra mark

    • Situation and job-type dependence
  3. (c) Define strategic HRM and explain how HR practices get aligned with corporate strategies. 10 marks

    explain— definition/context → points in order → small example → short close

    Must cover

    • Strategic HRM defined as linking HR to business strategy
    • Vertical and horizontal fit explained
    • Examples of HR practices under different strategies

    Loses marks

    • Operational HR functions listed with no link to strategy

    Earns more

    • Cost leadership and differentiation contrasted

    Extra mark

    • Growth versus retrenchment HR
  4. (d) Explain why organisations differ in structure and design and the difference between mechanistic and organic structures. 10 marks

    compare— paired headings or point-wise contrast → key differences → significance → conclusion

    Must cover

    • Contingency factors: strategy, size, technology, environment
    • Features of a mechanistic structure
    • Features of an organic structure

    Loses marks

    • Only one structure described

    Earns more

    • Burns and Stalker

    Extra mark

    • Suitable environment for each type
  5. (e) Describe the variable pay-for-performance plans and the criteria for their success. 10 marks

    explain— definition/context → points in order → small example → short close

    Must cover

    • Main plans: piece-rate, bonus, profit sharing, gain sharing, ESOP
    • Criteria: measurable, controllable performance, clear pay-performance link, fairness
    • Fit with strategy and communication

    Loses marks

    • Fixed pay components listed as variable pay

    Earns more

    • Examples of each plan

    Extra mark

    • Problems such as short-term gaming
What "Critically evaluate" is asking you to do

Judge how well something has performed against the standard it set for itself — its stated aim, mandate or promise — and commit to a verdict. Name the yardstick before you judge; an unanchored judgement reads as opinion. “Critically” is not a section added at the end: name the yardstick you are judging by — the evidence, the stated objective, a constitutional principle, a rival explanation — and let a verdict close each part of the body. Where the question quotes a claim, that verdict must land on the claim itself, accepted, qualified or rejected, and not on the theme in general.

Structure that answers it

Name the yardstick — stated aim, mandate or benchmark → performance against it → shortfall against it → why the gap exists → verdict

Where marks are lost

Merits in one paragraph, demerits in the next, and a conclusion calling for a balanced and holistic approach. That is a survey with the judgement left out and it holds the answer in the middle band. The opposite error is reading “critically” as permission to attack — and with the odd pairings, critically describe or critically explain, the exposition still carries most of the marks, the judgement being a layer on it rather than a substitute for it.

All UPSC directive words, compared →

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