Management

UPSC Management 2021

All 16 questions from the 2021 Civil Services Mains Management paper across 2 papers — 800 marks in total. Each question comes with a detailed evaluation rubric, directive word analysis, and model answer points.

16Questions
800Total marks
2Papers
2021Exam year

Paper I

8 questions · 400 marks
Q1
50M Compulsory critically evaluate Globalization, personality, strategic HRM, organizational structure, variable pay

(a) 'Globalization' seems to be at 'cross-roads' as increasingly large number of countries embrace 'neo-nationalism' based on the doctrine of 'self-reliance'. Briefly explaining t…

Q2
50M compare Group decision making, power tactics, manpower forecasting

(a) Compare the process and effectiveness of : (i) Interacting (ii) Brainstorming (iii) Nominal (iv) Electronic meeting, as group decision making techniques. 20 marks (b) Enumerat…

Q3
50M critically evaluate CSR, money and motivation, domestic vs international HRM

(a) Briefly explain the concept of Corporate Social Responsibility (CSR) with industry illustrations. Critically evaluate major initiatives developed by multilateral agencies to m…

Q4
50M evaluate Creative thinking, culture and Hofstede, Dunlop's industrial relations model

(a) List the various types of conceptual blocks that come in the way of thinking creatively. What is the process of innovation that firms should follow ? 15 marks (b) Explain the…

Q5
50M Compulsory elucidate Marketing communication, inventory costing, swaps, flexible budgeting, market segmentation

(a) Elucidate the basic process of marketing communication. What makes international marketing communication process much more complex compared to domestic one ? Justify your answ…

Q6
50M explain Variance analysis, venture capital valuation, pricing strategies

(a) What is Variance Analysis ? What are the possible reasons for different Cost Variances ? 15 marks (b) Explain in brief the (i) Conventional; (ii) The First Chicago; and (iii)…

Q7
50M calculate Break-even analysis, financial position analysis, online vs traditional marketing

(a) During the current financial year, XYZ Ltd. generated a profit of ₹5,00,000/- on a sale of ₹1,05,00,000/-. The variable expenses were ₹55,00,000/-. Compute the following : (i)…

Q8
50M evaluate Income summary and balance sheet, working capital, unethical marketing practices

(a) How is the income summary of the last accounting period connected with the balance sheet of the future accounting periods ? Explain, preferably using the balance sheet and inc…

Paper II

8 questions · 400 marks
Q1
50M Compulsory solve Statistical analysis, SCM strategies, Information systems, Inventory management, Index numbers

(a) The mean annual income of workers in a company is ₹ 5,000 with a standard deviation of ₹ 1,200. It is suspected that local workers have higher than the average income. A sampl…

Q2
50M solve Probability, Decision theory, DSS and MIS, Equipment replacement, Inventory control

(a) (i) 'A' can hit a target 4 times in 5 shots, 'B' 3 times in 4 shots and 'C' twice in 3 shots. Calculate the probability : (A) 'A', 'B', 'C' all may hit the target. 2 marks (B)…

Q3
50M solve E-business, E-governance, Linear Programming, Statistics, Quality Control

(a) (i) What is e-business architecture? Which technological innovations have had a major impact on it? 5 marks (ii) Describe the four pillars of e-governance and the various type…

Q4
50M discuss Line Balancing, Quality Management, Six Sigma, Project Management, Statistics, ERP

(a) (i) How does the balancing line reduce the cost of idleness? Describe the steps involved in solving a line balancing problem. 5 marks (ii) W.E. Deming said, "85% of poor quali…

Q5
50M Compulsory elucidate Strategic management and business environment

(a) "The Government of India has been making efforts to remove the regional imbalances in development by providing incentives for setting up industries in rural areas." Elucidate.…

Q6
50M critically analyse International business and strategic management

(a) (i) What is the rationale behind liberalization strategies adopted by the New Industrial Policy? (6 marks) (ii) "The term 'globalisation' assumes increasing importance in toda…

Q7
50M elaborate Strategic management and international business

(a) (i) "Generic strategies help a firm to gain and sustain competitive advantage over its rivals." Elaborate this statement by giving suitable examples for each type of generic s…

Q8
50M discuss International operations and corporate governance

(a) (i) What are the similarities and dissimilarities between domestic operations management and international operations management ? (5 marks) (ii) Explain the various strategic…

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