Q1
Answer the following in about 150 words each : 10×5=50 (a) Public Management takes 'what' and 'why' from Public Administration and 'how' from Business Management. Elaborate. 10 (b) Every human organisation shall start from System-I and ultimately end up with System-IV. Comment on Likert's statement. 10 (c) All tribunals are courts, but all courts are not tribunals. Explain. 10 (d) Classical Organisation Theory formed the bedrock for the modern organisation theories. Analyse. 10 (e) Interaction between the State and Civil society has hitherto been largely neglected, especially in developing countries. Examine. 10
हिंदी में प्रश्न पढ़ें
निम्नलिखित में से प्रत्येक का लगभग 150 शब्दों में उत्तर दीजिए : 10×5=50 (a) लोक प्रबन्ध लोक प्रशासन से 'क्या' और 'क्यों' तथा व्यवसाय प्रबन्ध से 'कैसे' लेता है । विस्तार से समझाइए । 10 (b) प्रत्येक मानवीय संगठन व्यवस्था-I से प्रारम्भ होकर अन्ततः व्यवस्था-IV पर समाप्त होता है । लिकर्ट के कथन पर टिप्पणी कीजिए । 10 (c) सभी न्यायाधिकरण न्यायालय होते हैं, किन्तु सभी न्यायालय न्यायाधिकरण नहीं होते । व्याख्या कीजिए । 10 (d) शास्त्रीय संगठन सिद्धान्त आधुनिक संगठन सिद्धान्तों के लिए आधार सृजित करता है । विश्लेषण कीजिए । 10 (e) विशेषकर विकासशील देशों में, राज्य तथा नागरिक समाज के बीच अन्तःक्रिया अब तक विस्तृत रूप से उपेक्षित रही है । परीक्षण कीजिए । 10
Directive word: Elaborate
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How this answer will be evaluated
Approach
The question demands elaboration across five distinct sub-parts, each carrying 10 marks with ~150 words each. Allocate roughly equal time and word budget (~3 minutes and 150 words per part). Structure each part with: brief definition/theory → core argument → Indian example → concluding link. For (a), contrast Public Administration's ends with Business Management's means; for (b), trace Likert's Systems 1-4 progression with organizational evolution; for (c), distinguish tribunals from courts via constitutionality and function; for (d), show Classical Theory's foundational influence on subsequent theories; for (e), examine state-civil society gaps in developing nations like India.
Key points expected
- (a) Public Management synthesis: 'what/why' (public interest, accountability, equity from PA) versus 'how' (efficiency, performance metrics, customer orientation from BM); reference Hood's New Public Management
- (b) Likert's Systems Theory: System-I (exploitative authoritative) to System-IV (participative group) as organizational evolution; applicability to Indian public sector transformation
- (c) Tribunal-court distinction: tribunals as statutory/quasi-judicial with technical expertise versus constitutional courts; Article 323-A/B, CAT, NGT examples
- (d) Classical Theory's legacy: Weber's bureaucracy, Fayol's principles, Taylor's scientific management as foundations for Human Relations, Systems, Contingency theories
- (e) State-civil society neglect: weak institutional interfaces, consultative deficits, recent corrective mechanisms (NGO partnerships, RTI, social audits)
- Cross-cutting: New Public Management reforms in India (Performance Monitoring and Evaluation System), participatory governance models
Evaluation rubric
| Dimension | Weight | Max marks | Excellent | Average | Poor |
|---|---|---|---|---|---|
| Concept correctness | 20% | 10 | Precisely defines all five concepts: Public Management's dual inheritance (a), Likert's four systems with correct characteristics (b), tribunal-court jurisdictional differences (c), Classical Theory components (d), and state-civil society interface mechanisms (e); no conflation between systems or theories | Defines most concepts correctly but blurs boundaries—e.g., conflates tribunals with courts, or mischaracterizes Likert's systems; minor errors in distinguishing PA from PM | Fundamental misconceptions: treats Public Management as identical to Business Management, reverses Likert's system progression, or claims all courts are tribunals |
| Theoretical anchor | 20% | 10 | Cites Hood (NPM), Mehr (PA-BM synthesis) for (a); Likert's 1961 'New Patterns of Management' for (b); Wade on administrative law for (c); Urwick, Gulick on Classical Theory's influence for (d); Gramsci/Putnam on civil society for (e); shows theoretical lineage explicitly | Mentions some theorists correctly but lacks specificity—e.g., references 'management gurus' without naming, or cites Likert without system details | No theoretical anchoring; relies on generic statements or misattributes theories (e.g., attributing Systems Theory to Likert's contemporary) |
| Indian administrative examples | 20% | 10 | Specific Indian illustrations: PMES, Sevottam for (a); BSNL/MTNL transformation or participatory panchayats for (b); CAT, NGT, TDSAT for (c); Indian Railways' hierarchical structure for (d); MKSS, NCPRI, or National Advisory Council for (e); examples are contemporary and accurate | Generic references like 'government departments' or outdated examples; misses specificity—e.g., mentions 'green tribunals' without naming NGT | No Indian examples, or factually wrong ones (e.g., claiming Supreme Court is a tribunal); purely theoretical treatment |
| Reform / policy angle | 20% | 10 | Links to current reforms: NPM-inspired initiatives (a), participative management in PSUs (b), tribunal reforms via 74th Law Commission (c), e-governance modernizing classical structures (d), JAM trinity and civil society partnerships (e); shows reform trajectory | Mentions reforms superficially without specificity—e.g., 'RTI helps' without explaining mechanism; reform angle present but underdeveloped | No reform or policy dimension; treats all theories as static, ignores contemporary administrative changes |
| Conclusion & forward look | 20% | 10 | Each sub-part ends with balanced synthesis: (a) PM's contextual limits; (b) System-IV as ideal, not inevitable; (c) tribunalization trends; (d) Classical Theory's enduring relevance; (e) need for institutionalized engagement; forward-looking without being speculative | Conclusions present but repetitive or descriptive; merely summarizes points without synthesis; weak forward look | No conclusion per sub-part, or abrupt endings; missing synthesis across the five parts where possible |
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