All 8 questions from UPSC Civil Services Mains Psychology 2024 Paper II (400 marks total). Every stem reproduced in full, with directive-word analysis, marks, word limits, and answer-approach pointers.
8Questions
400Total marks
2024Year
Paper IIPaper
Topics covered
Psychological disorders and therapies (1)Psychological testing and community psychology (1)Juvenile delinquency and mental health (1)Motivation, teaching-learning and test construction (1)Social issues and applied psychology (1)Gender discrimination, deprivation and media (1)Social integration, entrepreneurship and environmental psychology (1)Media, defence psychology and achievement motivation (1)
A
Q1
50M150wCompulsorydistinguishPsychological disorders and therapies
Answer the following questions in about 150 words each:
(a) Distinguish hallucinations and delusions with suitable examples. 10
(b) Evaluate the current status of career counselling in India. 10
(c) What is ergonomics ? Explain the benefits of ergonomics in the work place with suitable examples. 10
(d) Write a note on transference versus countertransference in the context of psychodynamic therapies. 10
(e) Describe 'revolving door phenomenon' in the context of community based mental health services. 10
हिंदी में पढ़ें
निम्नलिखित में से प्रत्येक प्रश्न का उत्तर लगभग 150 शब्दों में दीजिए :
(a) उपयुक्त उदाहरणों की सहायता से विभ्रमों तथा मतिभ्रमों के मध्य अंतर स्पष्ट कीजिए । 10
(b) भारतवर्ष में कैरियर परामर्श की वर्तमान स्थिति का मूल्यांकन कीजिए । 10
(c) श्रमदक्षताशास्त्र (अगोनामिक्स) क्या है ? कार्यस्थल में श्रमदक्षताशास्त्र के लाभों की व्याख्या, उपयुक्त उदाहरणों के साथ कीजिए । 10
(d) मनोगतात्मक चिकित्साविधियों के संदर्भ में अन्यारोपण तथा प्रतिअन्यारोपण पर टिप्पणी लिखिए । 10
(e) समुदाय आधारित मानसिक स्वास्थ्य सेवाओं के संदर्भ में 'भ्रमणशील द्वार परिघटना' (रिवाल्विंग दोर फेनोमेनन) का वर्णन कीजिए । 10
Answer approach & key points
Framework: Psychology Paper 2: Define > Theory/Model > Evidence > Application. (a) compare: paired headings or point-wise contrast > key differences > significance > conclusion | (b) evaluate: criteria > evidence > balanced judgment | (c) explain: definition/context > points in order > small example > short close | (d) compare: paired headings or point-wise contrast > key differences > significance > conclusion | (e) describe: define > structure or process in order > labelled diagram > significance Full marks: All parts: precise definitions, named theories/studies, Indian context, balanced evaluation, no errors
Hallucination: perception without external stimulus, vivid and involuntary; modalities (auditory most common in schizophrenia, visual in delirium)
Delusion: fixed false belief held despite contrary evidence and not explained by the person's culture or subculture
Examples of delusion types: persecutory, grandiose, reference, control, nihilistic
Distinction from illusions and overvalued ideas; clinical relevance (schizophrenia, bipolar disorder with psychotic features)
Policy framework: NEP 2020 emphasis on guidance and vocational education; CBSE–NCERT TAMANNA aptitude test (2016); Manodarpan (2020)
Current practice: school counsellors, state career portals, private psychometric platforms
Gaps: shortage of trained counsellors, urban–rural and gender divides, parental and social pressure, limited use of standardised Indian tools
Evaluation and way forward: school-level counsellor posts, training, integration with skill mission and labour-market information
Definition: fitting the job to the worker; physical, cognitive and organisational ergonomics
Physical benefits: reduced musculoskeletal disorders through workstation and tool design
Cognitive benefits: reduced workload and error through display and control design (human–computer interaction)
Transference: client's redirection of feelings from past significant figures onto the therapist; positive and negative forms
Countertransference: therapist's emotional reactions to the client, from own conflicts or induced by the client
Classical view (Freud) versus contemporary view of countertransference as a clinical tool (Heimann, 1950)
Therapeutic use: interpretation and working through; supervision and self-analysis to manage countertransference
Meaning: repeated admission, discharge and readmission of persons with severe mental illness
Causes: premature discharge, poor aftercare, non-adherence, stigma, lack of housing and livelihood, weak family support
Link to deinstitutionalisation without adequate community services; Indian DMHP and treatment gap (NMHS 2015–16)
Remedies: assertive community treatment, case management, day care and rehabilitation, Mental Healthcare Act 2017 right to community living, Tele-MANAS follow-up
50MevaluatePsychological testing and community psychology
(a) Evaluate effectiveness of ABCD Model in the treatment of psychological disorders. 15
(b) Why are norms needed for psychological tests ? Explain the uses and limitations of percentile ranks in this context. 15
(c) What is community consciousness ? How can it be aroused for handling social problems. 20
हिंदी में पढ़ें
(a) मनोवैज्ञानिक विकारों के उपचार में ए बी सी डी प्रारूप की प्रभावशीलता का मूल्यांकन कीजिए । 15
(b) मनोवैज्ञानिक परीक्षणों के लिए मानकों की आवश्यकता क्यों होती है ? इस संदर्भ में शतमक कोटि (परसेंटाइल रैंक) के उपयोग तथा सीमाओं की व्याख्या कीजिए । 15
(c) सामुदाय-चेतना क्या है ? सामाजिक समस्याओं से निपटने के लिए इसे कैसे जागृत किया जा सकता है ? 20
Answer approach & key points
Framework: ABCD Model (Ellis). (a) evaluate: criteria > evidence > balanced judgment | (b) explain: definition/context > points in order > small example > short close | (c) suggest: the problem in one line > implementable measures > who acts > conclusion Full marks: Comprehensive, evidence-based, and critically analytical with specific examples.
Ellis's REBT: Activating event, Beliefs (irrational: demandingness, awfulising, low frustration tolerance, global rating), Consequences, Disputing, Effective new philosophy
Therapeutic techniques: cognitive, emotive and behavioural disputation, homework
Evidence: meta-analyses (e.g. David et al., 2018) showing moderate efficacy for depression, anxiety, anger, performance problems; comparison with Beck's CT
Limitations: less suitable for psychosis and severe cognitive impairment, confrontational style, cultural fit in collectivist India; adaptations
Norms give meaning to raw scores relative to a representative reference group; types: age, grade, percentile, standard score norms; local vs national norms
Need for representative, recent, culture-appropriate norms (Indian standardisation, e.g. NIMHANS batteries, Bhatia battery)
Percentile rank: definition and uses (easy communication, comparison across tests, no normality assumption)
Limitations: ordinal, unequal units, exaggerates differences near the middle and compresses at the extremes, cannot be averaged; contrast with z/T scores and stanines
Concept: shared identity, sense of community (Sarason, 1974; McMillan and Chavis, 1986), collective efficacy (Bandura; Sampson)
Theoretical tools: Freire's conscientisation, empowerment (Rappaport, Zimmerman), community psychology principles
Methods of arousal: participatory action research, folk media and nukkad natak, SHGs (Kudumbashree), PRIs and VHSNCs, local leaders and role models, social media campaigns
Indian examples and evaluation: Swachh Bharat behaviour change, Chipko, anti-arrack movement, Jan Andolan for nutrition; barriers (caste divisions, apathy, elite capture) and sustainability
(a) Discuss rehabilitation of juvenile delinquents in Indian context. 15
(b) What is learned helplessness ? How will you explain depression using the concept of learned helplessness ? 15
(c) Explain situation focussed and competency focussed preventive mental health approaches. Discuss in the context of mentally challenged persons. 20
हिंदी में पढ़ें
(a) भारतीय संदर्भ में बाल अपराधियों के पुनर्वास की विवेचना कीजिए । 15
(b) अर्जित असहायता क्या है ? अर्जित असहायता के संप्रत्यय का उपयोग करते हुए आप अवसाद की व्याख्या किस प्रकार करेंगे ? 15
(c) परिस्थिति केंद्रित और योग्यता (दक्षता) केंद्रित निवारक मानसिक स्वास्थ्य उपागमों की व्याख्या कीजिए । मानसिक रूप से परिसीमित व्यक्तियों के संदर्भ में इस पर चर्चा कीजिए । 20
Answer approach & key points
Framework: null. (a) discuss: intro > 3-4 dimensions > example > balanced close | (b) explain: definition/context > points in order > small example > short close | (c) explain: definition/context > points in order > small example > short close Full marks: Precise definitions, specific legal/psychological references, clear application to the context.
Causes and psychology of delinquency: family disruption, poverty, peer influence, substance use; theories (strain, social learning, labelling)
Legal-institutional framework: JJ Act 2015 (Observation Homes, Special Homes, Places of Safety, JJBs, preliminary assessment for 16–18 heinous offences), JJ Amendment 2021, Mission Vatsalya
Rehabilitation measures: individual care plans, counselling and CBT, de-addiction, education and vocational training, family and community reintegration, aftercare and sponsorship
Challenges and evaluation: overcrowding, abuse in institutions, shortage of counsellors, stigma, recidivism; NCRB data
Seligman and Maier (1967) inescapable shock experiments; triadic design; passivity when escape later possible
Human studies (Hiroto and Seligman) and the three deficits: motivational, cognitive, emotional
Reformulation (Abramson, Seligman and Teasdale, 1978): internal, stable, global attributions; hopelessness theory (1989)
Evaluation: links to Beck's triad, evidence and limits; therapy implications (attribution retraining, CBT) and Indian examples (academic stress)
Prevention levels (Caplan: primary, secondary, tertiary) and the distinction between situation-focussed (changing environments, stressors, systems) and competency-focussed (building skills, coping, resilience) approaches
Situation-focussed for persons with intellectual disability: prenatal and newborn screening, iodine and nutrition, early intervention, accessibility, caregiver support, community-based rehabilitation, RPwD Act 2016
Competency-focussed: adaptive skills and life-skills training, applied behaviour analysis, special and inclusive education (Samagra Shiksha), vocational training and supported employment
Evaluation: integration of both, family involvement, stigma, rights-based approach (UNCRPD), Indian institutions (NIEPID)
50MconstructMotivation, teaching-learning and test construction
(a) What are the components of Vroom's theory of motivation ? How can it be used to increase the performance of workers ? 15
(b) Explain various psychological principles underlying effective teaching-learning process. Illustrate your answer with the help of suitable examples. 15
(c) How will you construct an achievement test in Arithmetics for the fifth standard ? 20
हिंदी में पढ़ें
(a) व्रूम के अभिप्रेरणा सिद्धांत के घटक क्या हैं ? कर्मियों के निष्पादन को बढ़ाने के लिए इस का उपयोग कैसे किया जा सकता है ? 15
(b) प्रभावी शिक्षण-अधिगम प्रक्रिया में अंतर्निहित विभिन्न मनोवैज्ञानिक सिद्धांतों की व्याख्या कीजिए । अपने उत्तर को समुचित उदाहरणों द्वारा स्पष्ट कीजिए । 15
(c) आप पांचवीं कक्षा के लिए अंकगणित में एक उपलब्धि परीक्षण कैसे निर्मित करेंगे ? 20
Answer approach & key points
Framework: Vroom's Expectancy Theory (VIE Model). (a) explain: definition/context > points in order > small example > short close | (b) explain: definition/context > points in order > small example > short close | (c) derive: given > assumptions > stepwise derivation > result > check Full marks: Comprehensive, accurate, well-structured with specific examples and diagrams.
Evaluation: Porter–Lawler extension, rationality assumption, measurement problems, cultural fit; Indian workplace example
Readiness/maturation (Piaget) and meaningful learning (Ausubel's advance organisers); linking to prior knowledge
Motivation and reinforcement/feedback (Thorndike's laws, Skinner's programmed learning)
Cognitive principles: chunking, spaced practice, transfer, metacognition; Gagné's nine events of instruction
Social-constructivist principles: Vygotsky's ZPD and scaffolding, cooperative learning, Bandura's modelling; individual differences and emotional safety; classroom examples
Planning: purpose, syllabus analysis, instructional objectives (Bloom), blueprint of content × objectives with weightage
Item writing: item types (MCQ, short answer, word problems), grade-appropriate language, examples of items
Try-out and item analysis: difficulty index (p = R/N), discrimination index (D = (RU − RL)/n using upper and lower 27%), retaining items with p ≈ 0.2–0.8 and D ≥ 0.2
Final test: arrangement, instructions, scoring key; reliability (split-half with Spearman–Brown, KR-20), validity (content, concurrent), norms; use for diagnosis and remediation
50M150wCompulsoryexplainSocial issues and applied psychology
Answer the following questions in about 150 words each:
(a) Explain multilevel marketing with the help of suitable examples. 10
(b) Describe the psychological approaches that can be utilised to motivate disadvantaged groups to move towards development. 10
(c) What is implicit prejudice ? How does it differ from explicit prejudice ? Explain with the help of examples. 10
(d) Discuss the impact of rapid technological growth on degradation of environment in Indian context. 10
(e) To what extent the role of ideology is critical for understanding terrorism ? 10
हिंदी में पढ़ें
निम्नलिखित में से प्रत्येक प्रश्न का उत्तर लगभग 150 शब्दों में दीजिए :
(a) उपयुक्त उदाहरणों की सहायता से बहुस्तरीय विपणन की व्याख्या कीजिए । 10
(b) उन मनोवैज्ञानिक उपागमों का वर्णन कीजिए जिन का उपयोग वंचित समूहों को विकास की दिशा में आगे चलने के लिए प्रेरित करने हेतु किया जा सकता है । 10
(c) अव्यक्त पूर्वाग्रह क्या है ? व्यक्त पूर्वाग्रह से यह कैसे भिन्न है ? उदाहरणों की सहायता से व्याख्या करें । 10
(d) भारतीय संदर्भ में तीव्र प्रौद्योगिक विकास का पर्यावरण के अपकर्ष (ह्रास) पर प्रभाव का विवेचन कीजिए । 10
(e) आतंकवाद को समझने के लिए विचारधारा की भूमिका किस हद तक क्रांतिकरूप से महत्त्वपूर्ण है ? 10
Answer approach & key points
Framework: Define > Theory or model > Evidence > Application. (a) explain: definition/context > points in order > small example > short close | (b) describe: define > structure or process in order > labelled diagram > significance | (c) explain: definition/context > points in order > small example > short close | (d) discuss: intro > 3-4 dimensions > example > balanced close | (e) comment: context > arguments both sides > judgment > close Full marks: Precise definitions, named theories/studies, clear examples, and balanced analysis.
Definition: direct selling through distributor networks earning from own sales and downline commissions; distinction from pyramid schemes
50MdiscussGender discrimination, deprivation and media
(a) What are the prevalent forms of gender discrimination in Indian society ? Discuss the measures that can be taken to eradicate them. 15
(b) Differentiate between relative deprivation and prolonged deprivation. Discuss the psychological consequences of relative deprivation. 15
(c) Discuss the role of mass media and information technology in fostering values and spreading positivity. Design a program for college students in this context. 20
हिंदी में पढ़ें
(a) भारतीय समाज में जेंडर से जुड़े भेदभाव के मुख्य रूप कौन से हैं ? उनको समाप्त करने के लिए क्या उपाय किए जा सकते हैं, इस पर चर्चा कीजिए । 15
(b) सापेक्ष वंचन तथा दीर्घकालिक वंचन के मध्य अंतर स्पष्ट कीजिए। सापेक्ष वंचन के मनोवैज्ञानिक परिणामों की विवेचना कीजिए। 15
(c) मूल्यों को बढ़ावा देने और सकारात्मकता के प्रसार में जनसंचार माध्यमों तथा सूचना प्रौद्योगिकी की भूमिका की विवेचना कीजिए। इस संदर्भ में कॉलेज के छात्रों के लिए एक कार्यक्रम डिजाइन कीजिए। 20
Answer approach & key points
Framework: null. (a) discuss: intro > 3-4 dimensions > example > balanced close | (b) compare: paired headings or point-wise contrast > key differences > significance > conclusion | (c) discuss: intro > 3-4 dimensions > example > balanced close Full marks: Comprehensive, specific, and well-structured answers with clear differentiation and practical application.
Forms: son preference and sex selection (NFHS-5 SRB 929), economic (low FLFPR, wage gap, unpaid care), violence (domestic, dowry, harassment), education/digital gaps, political under-representation
Psychological/community measures: attitude and norm change campaigns, role models, engaging men and boys, gender-sensitive education, evaluation of outcomes
Relative deprivation: perceived gap between expectations and attainments relative to a reference group (Runciman, Gurr); egoistic vs fraternalistic
Prolonged deprivation: chronic, early and cumulative lack of physical, social and cognitive stimulation; Indian work (Misra and Tripathi, Durganand Sinha)
Key differences: subjective–comparative vs objective–chronic; consequences for cognition vs motivation/affect
Consequences of relative deprivation: frustration–aggression, dissatisfaction and lowered well-being, collective action and social movements, learned helplessness, prejudice towards outgroups; examples
Theories: social learning (Bandura), cultivation (Gerbner), agenda-setting, uses and gratifications, entertainment-education
Positive role: prosocial models, campaigns, social marketing (e.g. films and public campaigns), digital volunteering; negative side: misinformation, echo chambers, cyberbullying, comparison
50MdiscussSocial integration, entrepreneurship and environmental psychology
(a) What is social integration ? Explain the psychological measures that can be taken to achieve the goal of social integration. 15
(b) How can people be motivated and trained for entrepreneurship ? What specific issues would you consider while motivating and training women for entrepreneurship ? Elaborate. 15
(c) Discuss the psychosocial consequences of short-term and long-term exposure to noise. 20
हिंदी में पढ़ें
(a) सामाजिक एकीकरण क्या है ? सामाजिक एकीकरण के लक्ष्य को प्राप्त करने के लिए अपनाए जा सकने वाले मनोवैज्ञानिक उपायों की व्याख्या कीजिए। 15
(b) लोगों को उद्यमिता के लिए कैसे प्रेरित तथा प्रशिक्षित किया जा सकता है ? महिलाओं को उद्यमिता के लिए प्रेरित तथा प्रशिक्षित करते समय आप किन विशिष्ट मुद्दों पर ध्यान देंगे ? विस्तार से लिखिए। 15
(c) लघु तथा दीर्घकालीन शोर का अनुभव करने के मनोवैज्ञानिक परिणामों की विवेचना कीजिए। 20
Answer approach & key points
Framework: Social Psychology & Applied Psychology. (a) explain: definition/context > points in order > small example > short close | (b) explain: definition/context > points in order > small example > short close | (c) discuss: intro > 3-4 dimensions > example > balanced close Full marks: Precise definitions, named theories/studies, clear distinction between short/long-term, specific psychological mechanisms, Indian context where relevant.
Concept: cohesive participation of diverse groups with preserved identities; contrast with assimilation, segregation, marginalisation (Berry's acculturation strategies)
Causes of disintegration: social categorisation and social identity (Tajfel and Turner), realistic conflict, prejudice and stereotypes
Measures: contact hypothesis (Allport), superordinate goals (Sherif), jigsaw classroom (Aronson), common ingroup identity (Gaertner and Dovidio), empathy and perspective-taking
Indian applications: inclusive schooling, mixed neighbourhoods and hostels, national integration programmes (Ek Bharat Shreshtha Bharat), media and community initiatives
Motivational bases: need for achievement (McClelland; Kakinada experiment), internal locus of control, self-efficacy, risk-taking, innovativeness
Training: EDPs (EDII Ahmedabad), achievement motivation training, skill and business training, incubation, mentoring, role models
Women-specific issues: gender-role conflict, work–family balance, mobility and safety, access to credit and networks, confidence and stereotype threat
Remedies and schemes: women-centric mentoring and networks, flexible training schedules, childcare, MUDRA, Stand-Up India, DAY-NRLM SHGs; evaluation
Noise as an environmental stressor: loudness, predictability, controllability; arousal and appraisal
Short-term: annoyance, arousal, startle, performance decrements in complex tasks, reduced helping behaviour (Mathews and Canon, 1975), irritability
Long-term: hearing loss, sleep disruption, hypertension and cardiovascular risk, learned helplessness and reading deficits in children (Cohen et al., 1980; Evans et al., 1995 Munich)
Moderators and control: perceived control and predictability (Glass and Singer, 1972), noise sensitivity; Indian context (traffic, festivals, Noise Pollution Rules 2000, WHO guidelines) and interventions
50MdiscussMedia, defence psychology and achievement motivation
(a) Discuss the role of media in the present scenario of antisocial behaviour ? Considering Indian context in view suggest some measures to regulate media. 15
(b) What do you mean by positive health of defence personnel ? How can psychologists be trained to work with defence personnel in promoting positive health ? 15
(c) Explain the interrelation between achievement motivation and entrepreneurial behaviour ? Discuss the role of child rearing practices in the development of achievement motivation and entrepreneurial behaviour. 20
हिंदी में पढ़ें
(a) समाज विरोधी व्यवहार के वर्तमान परिदृश्य में मीडिया की भूमिका का विवेचन कीजिए। भारतीय संदर्भ को ध्यान में रखते हुए मीडिया को नियमित करने के लिए कुछ उपाय सुझाइए। 15
(b) रक्षाकर्मियों के सकारात्मक स्वास्थ्य से आप का क्या तात्पर्य है ? सकारात्मक स्वास्थ्य को बढ़ावा देने के लिए रक्षा कर्मियों के साथ काम करने के लिए मनोवैज्ञानिकों को कैसे प्रशिक्षित किया जा सकता है ? 15
(c) उपलब्धि अभिप्रेरणा तथा उद्यमिता व्यवहार के मध्य पारस्परिक संबंध की व्याख्या कीजिए। उपलब्धि अभिप्रेरणा तथा उद्यमिता व्यवहार के विकास में बच्चों के पालन-पोषण की पद्धतियों की भूमिका की विवेचना कीजिए। 20
Answer approach & key points
Framework: null. (a) discuss: intro > 3-4 dimensions > example > balanced close | (b) explain: definition/context > points in order > small example > short close | (c) explain: definition/context > points in order > small example > short close Full marks: Comprehensive, well-structured, with specific theories, Indian context, and named studies.
Mechanisms: social learning and modelling (Bandura's Bobo doll), cultivation (Gerbner), desensitisation, priming, general aggression model (Anderson and Bushman)
Present scenario: violent content, online hate, cyberbullying, misinformation leading to mob violence, online radicalisation, gaming; evidence and debates on effect sizes
Indian regulatory framework: IT Rules 2021 (three-tier grievance mechanism), Cable TV Networks Act, CBFC, NBDSA self-regulation; judicial limits (e.g. 2024 Bombay HC ruling on fact-check unit), Article 19(2)
Positive health: beyond absence of illness – resilience, hardiness (Kobasa), well-being, unit cohesion, post-traumatic growth, work–family balance
Stressors: combat, isolation, high altitude, separation, insurgency duty; risks of PTSD, substance use, suicide and fratricide
Psychologist training: military cultural competence, assessment, resilience programmes (e.g. US CSF model), stress inoculation, trauma-focused CBT/EMDR, crisis intervention, peer-support and buddy systems
Indian context: DIPR, Army mental health initiatives, family welfare, confidentiality and stigma issues; evaluation of programmes
McClelland's n-Ach theory (The Achieving Society, 1961): moderate risk, personal responsibility, feedback-seeking, innovativeness
Evidence: Kakinada experiment (achievement motivation training), studies linking n-Ach to entrepreneurial activity; role of locus of control and self-efficacy
Child-rearing: Winterbottom's independence training, achievement training (Rosen and D'Andrade), authoritative parenting (Baumrind), mastery-oriented praise (Dweck)
Indian context and critique: collectivist and family-oriented achievement (Agarwal and Misra on socially oriented achievement motivation), social class and caste differences in socialisation